Customer Care
Privacy
Policy
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and any details you share when booking a session or submitting an enquiry. We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and usage data.
How We Use Your Information
We use the information we collect to process booking enquiries, provide our styling and colour analysis services, communicate with you about appointments, send important updates, improve our website and services, and comply with legal obligations.
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and is only accessible to authorised personnel who need it to provide our services.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data, and you have the right to data portability. To exercise any of these rights, please contact us at hayley@modsoptical.co.uk.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep it confidential.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Contact Us
If you have any questions about this Privacy Policy, please get in touch.
hayley@modsoptical.co.uk